How Home Care Package Funding Can Cover Your Cleaning Costs
Introduction
If you or a loved one receives a Home Care Package, you may already be entitled to professional home cleaning — and not realise it.
Many Australians are surprised to learn that regular home cleaning is considered a legitimate, fundable support under the aged care system. A clean, safe home environment is directly linked to independence, wellbeing, and the ability to continue living at home — which is exactly what the Home Care Package program is designed to support.
Here's what you need to know.
What is a Home Care Package?
A Home Care Package (HCP) is Australian Government funding that helps older Australians access the support they need to live independently at home for longer. Packages are managed through approved providers — organisations that coordinate and deliver services on behalf of the client.
There are four levels of Home Care Packages, ranging from Level 1 (basic support needs) to Level 4 (high care needs), with funding amounts increasing at each level.
The types of support covered by a Home Care Package are broad — and home cleaning is one of them.
Does a Home Care Package cover cleaning?
Yes — in most cases, home cleaning is an approved use of Home Care Package funds.
Under the program, cleaning falls under the category of domestic assistance, which is designed to help clients maintain a safe and hygienic home environment. This can include:
Regular home cleaning (weekly or fortnightly)
Vacuuming, mopping, and dusting
Bathroom and kitchen cleaning
General tidying and surface sanitising
The exact services covered will depend on your individual care plan and your approved provider, so it's always worth checking with your coordinator about what's included in your package.
How does it work in practice?
If you're already on a Home Care Package, the process is straightforward:
Talk to your care coordinator — let them know you'd like to add home cleaning to your care plan
Your coordinator arranges a provider — they'll connect you with an approved cleaning service like Simply Shiny
Services are scheduled — your cleaner visits on a regular schedule that works for you
Funding covers the cost — the cleaning is billed directly through your Home Care Package, with no out-of-pocket cost beyond your standard package contribution
You don't need to organise or pay for anything separately. Your coordinator handles the administrative side, and you simply come home to a clean house.
What if I'm not yet on a Home Care Package?
If you're not yet receiving aged care funding but think you or a family member might be eligible, the first step is to contact My Aged Care — the Australian Government's aged care entry point.
You can reach My Aged Care at myagedcare.gov.au or by calling 1800 200 422.
They'll arrange an assessment to determine your care needs and what level of support you're eligible for.
Why families & providers choose Simply Shiny for aged care cleaning
At Simply Shiny, we understand that inviting a cleaner into an elderly person's home requires a high level of trust. That's why we focus on:
Consistency — we do our very best to send the same cleaner each visit so clients always know who's coming
Reliability — we show up when we say we will, every time
Respectful communication — with the client, their family, and their care coordinator
Professional standards — all staff are police-cleared, fully insured, and trained in infection prevention and control
We currently work with approved Home Care Package providers across Brisbane and welcome enquiries from providers and coordinators looking for a trusted cleaning partner.
Get in touch
If you're a care coordinator, case manager, or family member looking to arrange cleaning support for someone on a Home Care Package — we'd love to hear from you.
📧 hello@simplyshinycleaning.com
📞 0412 696 755
Or fill in our quote request form and select Aged Care as your service type — we'll be in touch promptly.